Welcome to
Urban / Rural Rides

Making our community a better place by helping you get where you need to go!

Welcome to
Urban / Rural Rides

 

 

Making our community a better place by helping you get where you need to go!

Who we are

Urban / Rural Rides is a registered charity powered by volunteers created in response to an ever-growing need in our rural communities for safe, affordable, reliable transportation. We offer our transportation services to our clients and those services have grown from providing transport to and from medical appointments to include scheduled transportation to shopping, other appointments and recreational activities. We do our very best to accommodate all travel requests, but generally require 48 hours notice.

Urban/Rural Rides looks to create partnerships with companies for extra ways to show our appreciation to our volunteers. Through our partnership with National Tire Distributors, Carl Killam was the fifth driver to win $1000 worth of tires donated by NTD.  Carl has donated countless hours over the past few years to helping others access medical appointments and other life needs changing lives one ride at a time.  He was very excited to receive his new studded top of the line winter tires so he can continue to help others safely this winter and beyond.

If you would like to be a part of our team of amazing volunteers and help make a difference in your community, please call us at 962-3073 or email [email protected].  

Become a Client

In order to use our service, you must first be registered as a client. Becoming a client is easy! Give us a call or download and fill out the Client registration form and return it to us via mail email. We will contact you as soon as possible. (Click the tab for your area) 

How much does it cost?
Ride fees are based on the distance you travel. We charge a nominal fee for rides and also offer a subsidized rate (which is approximately 65% lower) for low income individuals and families. Call us for a quote and we will do our best to accommodate you.

Moncton Area

Give us a call at (506) 962-3073 or download and fill out the Client registration form and return it to us via mail email to [email protected]

PROCEDURES FOR CLIENTS
1. Fee for Rides
• Fees are based on distance travelled from your home to your destination.
• Urban/Rural Rides will bill the member monthly; there will be no cash transactions between drivers and members.
2. Reservation Procedures
All rides are to be reserved at least 48 hours in advance by speaking directly to the coordinator/dispatcher.
Drivers will be instructed NOT to take ride reservations other than those arranged through the to ride coordinator.
3. Registration Form
Procedures by applicant:
a) Complete the registration form.
b) Once the form is completed and signed, send it to the contact information on the application.

Please note that all incomplete or illegible forms will be returned to the applicant and the application will be delayed.
Forms are be completed by the applicant, any other person designated by him/her, or by his/her legal representative if the applicant cannot act.
Confidentiality of information provided will be respected under the Privacy Act respecting access to documents held by public bodies and the protection of personal information. This information is for the exclusive use of Urban/Rural Rides

Client Registration form, Moncton area

Fredericton Area

Give us a call at  (506) 999-2102 or download and fill out the Client registration form and return it to us via mail email to [email protected]

PROCEDURES FOR CLIENTS
1. Fee for Rides
• Fees are based on distance travelled from your home to your destination.
• Urban/Rural Rides will bill the member monthly; there will be no cash transactions between drivers and members.
2. Reservation Procedures
All rides are to be reserved at least 48 hours in advance by speaking directly to the coordinator/dispatcher.
Drivers will be instructed NOT to take ride reservations other than those arranged through the to ride coordinator.
3. Registration Form
Procedures by applicant:
a) Complete the registration form.
b) Once the form is completed and signed, send it to the contact information on the application.

Please note that all incomplete or illegible forms will be returned to the applicant and the application will be delayed.
Forms are be completed by the applicant, any other person designated by him/her, or by his/her legal representative if the applicant cannot act.
Confidentiality of information provided will be respected under the Privacy Act respecting access to documents held by public bodies and the protection of personal information. This information is for the exclusive use of Urban/Rural Rides

Client Registration form, Fredericton Area

Western Valley
Give us a call at (506) 503-3004 / Woodstock and (506) 707-3014 / Perth-Andover or download and fill out the Client registration form and return it to us via mail email to [email protected]

PROCEDURES FOR CLIENTS
1. Fee for Rides
• Fees are based on distance travelled from your home to your destination.
• Urban/Rural Rides will bill the member monthly; there will be no cash transactions between drivers and members.
2. Reservation Procedures
All rides are to be reserved at least 48 hours in advance by speaking directly to the coordinator/dispatcher.
Drivers will be instructed NOT to take ride reservations other than those arranged through the to ride coordinator.
3. Registration Form
Procedures by applicant:
a) Complete the registration form.
b) Once the form is completed and signed, send it to the contact information on the application.

Please note that all incomplete or illegible forms will be returned to the applicant and the application will be delayed.
Forms are be completed by the applicant, any other person designated by him/her, or by his/her legal representative if the applicant cannot act.
Confidentiality of information provided will be respected under the Privacy Act respecting access to documents held by public bodies and the protection of personal information. This information is for the exclusive use of Urban/Rural Rides

Client Registration form, Western Valley area

Northwest
Give us a call at (506) 501-9001 or download and fill out the Client registration form and return it to us via mail email to [email protected]

PROCEDURES FOR CLIENTS
1. Fee for Rides
• Fees are based on distance travelled from your home to your destination.
• Urban/Rural Rides will bill the member monthly; there will be no cash transactions between drivers and members.
2. Reservation Procedures
All rides are to be reserved at least 48 hours in advance by speaking directly to the coordinator/dispatcher.
Drivers will be instructed NOT to take ride reservations other than those arranged through the to ride coordinator.
3. Registration Form
Procedures by applicant:
a) Complete the registration form.
b) Once the form is completed and signed, send it to the contact information on the application.

Please note that all incomplete or illegible forms will be returned to the applicant and the application will be delayed.
Forms are be completed by the applicant, any other person designated by him/her, or by his/her legal representative if the applicant cannot act.
Confidentiality of information provided will be respected under the Privacy Act respecting access to documents held by public bodies and the protection of personal information. This information is for the exclusive use of Urban/Rural Rides

Client Registration form, Northwest area

Volunteer as a Driver

Our volunteer drivers are the heart and the backbone of our organization. Those who choose to become volunteer drivers with Urban/Rural Rides are offering much more than a drive – they are offering independence, security, and the ability to remain connected in their community.

If you’re interested in joining Urban/Rural Rides as a volunteer driver, we’d love to hear from you! Drivers must be 21 years old or older, possess a valid New Brunswick driver’s license, have an RCMP background check, possess a registered vehicle (or vehicles) that are clean and presentable with valid safety inspections, possess supplemental insurance that is reimbursed by Urban/Rural Rides (contact us for more details.)

We ask that our volunteers be available a minimum of 4 hours per month. However, none of our drivers are expected to devote long periods to this service or to disrupt their personal schedules. Drivers are community volunteers!

Give us a call or simply download and fill out the Drivers Application Form and Criminal Record Check. (Click the tab for your area.) Email them to us.

Moncton Area

Give us a call at (506) 962-3073 or download and fill out the Drives application form and Criminal Record Check and return it to us via mail email to [email protected]

GENERAL

  • Volunteer drivers will keep a mileage log and will submit it to the ride coordinator by the end of every month. We will reimburse the volunteer .46 cents per km.
  • All information is confidential–the volunteer driver will need to sign an oath of confidentiality form.
  • The volunteer will have to sign a request form for a criminal background check, an emergency contact form, and the volunteer will need to supply proof of insurance (for minimum $2-million coverage).
  • Urban/Rural Rides will reimburse the cost of coverage up to $80.00 for drivers who volunteer at least half a day per week for 6 months.
  • If the oath has been breached, the volunteer driver will be terminated. In the event of a lawsuit, Urban/Rural
    Rides will not be responsible.
  • Urban/Rural Rides will provide volunteer drivers with First Aid Kits, driver ID cards, and for the more active drivers, advertising magnets for their vehicles.

 Driver Application form, Moncton area

Mileage claim form

RCMP Letter

Social Development Check (Moncton area)

Waiver

Fredericton Area

Give us a call at (506) 999-2102 or download and fill out the Drives application form and Criminal Record Check and return it to us via mail email to [email protected]

GENERAL

Volunteer drivers will keep a mileage log and will submit it to the ride coordinator by the end of every month. We will reimburse the volunteer .46 cents per km.

  • All information is confidential–the volunteer driver will need to sign an oath of confidentiality form.
  • The volunteer will have to sign a request form for a criminal background check, an emergency contact form, and the volunteer will need to supply proof of insurance (for minimum $2-million coverage).
  • Urban/Rural Rides will reimburse the cost of coverage up to $80.00 for drivers who volunteer at least half a day per week for 6 months.
  • If the oath has been breached, the volunteer driver will be terminated. In the event of a lawsuit, Urban/Rural
    Rides will not be responsible.
  • Urban/Rural Rides will provide volunteer drivers with First Aid Kits, driver ID cards, and for the more active drivers, advertising magnets for their vehicles.

Driver Application form

RCMP Letter 

Mileage claim form

Social Development Check

Waiver

Western Valley

Give us a call at (506) 503-3004 / Woodstock or (506) 707-3014 / Perth-Andover or download and fill out the Drives application form and Criminal Record Check and return it to us via mail email to [email protected]

GENERAL

Volunteer drivers will keep a mileage log and will submit it to the ride coordinator by the end of every month. We will reimburse the volunteer .46 cents per km.

  • All information is confidential–the volunteer driver will need to sign an oath of confidentiality form.
  • The volunteer will have to sign a request form for a criminal background check, an emergency contact form, and the volunteer will need to supply proof of insurance (for minimum $2-million coverage).
  • Urban/Rural Rides will reimburse the cost of coverage up to $80.00 for drivers who volunteer at least half a day per week for 6 months.
  • If the oath has been breached, the volunteer driver will be terminated. In the event of a lawsuit, Urban/Rural
    Rides will not be responsible.
  • Urban/Rural Rides will provide volunteer drivers with First Aid Kits, driver ID cards, and for the more active drivers, advertising magnets for their vehicles.

Driver Application form

RCMP Letter 

Mileage claim form

Social Development Check

Waiver

Northwest

Give us a call at (506) 501-9001 or download and fill out the Drives application form and Criminal Record Check and return it to us via mail email to [email protected]

GENERAL

Volunteer drivers will keep a mileage log and will submit it to the ride coordinator by the end of every month. We will reimburse the volunteer .46 cents per km.

  • All information is confidential–the volunteer driver will need to sign an oath of confidentiality form.
  • The volunteer will have to sign a request form for a criminal background check, an emergency contact form, and the volunteer will need to supply proof of insurance (for minimum $2-million coverage).
  • Urban/Rural Rides will reimburse the cost of coverage up to $80.00 for drivers who volunteer at least half a day per week for 6 months.
  • If the oath has been breached, the volunteer driver will be terminated. In the event of a lawsuit, Urban/Rural
    Rides will not be responsible.
  • Urban/Rural Rides will provide volunteer drivers with First Aid Kits, driver ID cards, and for the more active drivers, advertising magnets for their vehicles.

Driver Application form

RCMP Letter 

Mileage claim form

Social Development Check

Waiver

Insurance information
Lieutenant Governor Award for Excellence in Aging

Lieutenant Governor Award for Excellence in Aging

Urban/Rural Rides was honoured to receive the Lieutenant Governor Award for Excellence in Aging. This award recognizes the thousands of volunteers our drivers have put in over the years helping others access medical and other needed services. They are the backbone of Urban/Rural Rides – Transport Urbain/Rural

Mobilizing-Communities

Mobilizing-Communities

Can you begin by describing the transportation/mobility inequity challenge you set out to address with your initiative? 

The population of the area we cover in southeast New Brunswick is not dense. The organizations that eventually formed Urban/Rural Rides started as an initiative to help fill that gap primarily for the rural areas, because they don’t have any bus systems, the trains don’t stop in the rural areas, and they don’t have taxis. It leaves a vast portion of our population without transportation, so unless their neighbours drive them, or if a senior’s adult children take time off work to drive them, they are isolated. They’re cut off from services that they need.

Meeting in Oromocto

Meeting in Oromocto

November 4th 2022 Had a great day in Oromocto with our drivers, volunteer champions, board members and invited guests. Thank you Jim Brown for the safety...

Winner of $1000 in tires from NTD

Winner of $1000 in tires from NTD

Pictured Left to Right, Dave Gouthro DEM of NTD, Carl Killam. Christina Crossman Warehouse Supervisor & Jean Niyigena Warehouse Associate.

Thank you volunteers

Thank you volunteers

Urban/Rural Rides is a community transportation service driven by volunteer drivers. In photo above are some of our amazing volunteers. We had the pleasure of...

How You Can Get Involved

Call to help Or Donate 

Thank you

Whether you help through monetary donations, volunteering your time, or spreading our mission through word-of-mouth, thank you. We couldn’t accomplish our goals without the help of supporters like you. 

picture of a volunteer driver with a client
two men giving information
2 women
two men giving information
We are excited to share a new initiative between WA Action and Urban-Rural Rides:
The Community Recipe Box.

With the cost of food dramatically increasing, we have created a space for our community to share easy and affordable recipes that will act as both an inspiration and resource to those who are working to make every penny of their grocery budget count. We hope to see lots of traditional and local recipes in this space, and some video clips of you sharing your favorite recipe.

Post a photo or video of your recipe in our Facebook group: https://www.facebook.com/groups/communityrecipeboxnb and email [email protected] for more information.

two men giving information
We can’t wait to see your favorite recipes!
Learn more
Volunteer drivers for Urban Rural Rides have provided a great service during the pandemic and we thank them! For the safety of volunteers and clients Covid protocols are still followed during rides and NTD Moncton is thrilled to help maintain their supply of N95 PPE! Keeping these drivers and clients safe helps to keep our communities driving forward!
Learn more

𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐭𝐡𝐚𝐭 𝐭𝐡𝐞𝐫𝐞 𝐞𝐱𝐢𝐬𝐭𝐬 𝐚 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐓𝐫𝐚𝐧𝐬𝐩𝐨𝐫𝐭𝐚𝐭𝐢𝐨𝐧 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐢𝐧 𝐍𝐞𝐰 𝐁𝐫𝐮𝐧𝐬𝐰𝐢𝐜𝐤? Affordable, accessible and safe, this service is available in many NB communities for people looking to access essential services!
Know more: https://www2.gnb.ca/…/esic/community-transportation.html

AGM-2022
ENGLISH

Ongoing Needs

“ Volunteer Drivers Urgently Needed for Dialysis Clients “

Volunteer Drivers are urgently needed to transport some of our clients for dialysis appointments. These clients living in the rural area have no other means of finding transportation and depend on our service. We are in urgent need of volunteer drivers from the following areas: Shediac {2 clients}, Murray Corner {1}, Cap Pele {1}, Petitcodiac {1}, Havelock {1}, Riverside Albert {1}. If you live in one of these areas and can give us a few hours a week to help us out in this urgent situation please contact our Ride Coordinator at 962-3073 or [email protected] All volunteers drivers are reimbursed at 0.46/km from their home and return.

Changing Lives One Ride at A Time

Urban/Rural Rides is a volunteer driver program that provides affordable transportation to seniors and low income families. Sometimes the impact on someone’s life that arises from a simple ride request is much more valuable than the ride itself.

One such story is a woman in Shediac who was diagnosed with terminal cancer and needed frequent transportation to the hospital for treatment. There is a shortage of volunteers in Shediac but, because of the seriousness of the need, a driver was brought in from another area to provide transportation to treatments.

Read more
The two ladies became fast friends and as the client’s health worsened, the driver looked for ways to help. Eventually on a trip for treatment, the volunteer driver was told her new friend would not be leaving the hospital again and was admitted to palliative care. This was all happening while the provincial borders were closed due to COVID effectively cutting off the client’s family from visiting or assisting in any way. The amazing volunteer took it upon herself to visit the client in hospital regularly and to be her friend and comfort in her last days. The extra time and care the volunteer offered deeply touched the client and her family that was unable to be by her side.

Sometimes lack of transportation is not the only barrier to accessing services. One Wednesday in August, we received a letter in the mail from a senior lady living in a remote area with no phone or Internet, who needed a ride to the food bank. Our service requires 48 hours to book transportation and unfortunately the letter was received on the day she was asking for transportation.

Read more
Further complicating the situation is the fact that her local foodbank is only open for 2 hours a week on Wednesday and we had already missed that window of time. Our ride coordinator tried to contact someone at the food bank to see if we could arrange to pick up food and deliver some to her as we were concerned about her having to wait another week to access food. She was unsuccessful.

The following Wednesday, a driver was out in that area for another ride and stopped in to check on this client and offer to take her to the food bank that afternoon. When the driver arrived at the home, the client did not answer the door but the driver could hear the radio on inside the house. The concern for the welfare of this client increased dramatically. After a conversation with the ride coordinator, it was decided to go ahead and do the other ride and then return to this client’s home to check on her again. If there was still no response, a call would be made for a wellness check. Thankfully, when the driver returned, the client answered the door. She had merely gone out for a walk. The driver took the client to the food bank to get supplies. We later received a letter of thanks from the food bank commending our driver and ride coordinator for going above and beyond to make sure this isolated senior had food.

thank you card
Urban/Rural Rides staff and volunteers care about people, that is why they do what they do. If you want to help seniors in your community by offering transportation and a friendly conversation, please contact us to volunteer by calling 962-3073 or visit http://urbanruralrides.ca. We reimburse our drivers for mileage, the gift you offer to others is your time. Your time and concern for others can help us change lives one ride at a time.

“They Make Me Feel Like I Matter”

Michael has been using Urban/Rural Rides for several years now. He has been dealing with a multitude of medical needs and relies on Urban/Rural Rides for his transportation into the city for his appointments.

“They are always kind when I interact with them – the drivers and the staff. They listen and are very helpful. The drivers are volunteers. They give up their time to make sure I get to my appointments. That makes me feel like I matter because someone is willing to give up their own time to help me.” said Michael

“The benefit of this service goes well beyond the ride itself. I have a lot of health issues and I am in constant pain. However, when I am in the car having a friendly conversation with a driver, I am distracted in a way. I feel better. My pain is lower for a time because I am interacting with someone.” said Michael.

Michael is one of the many lives being changed one ride at a time. In addition to assisting people to get to their appointments, a friendly conversation, interaction with someone and knowing that they matter enough for someone to take the time to help them goes a long way to improving the lives of those without transportation who may be isolated from people and services.

Help people in your community know they matter by volunteering as a driver and help change lives one ride at a time by calling 962-3073

Our year 2021 URBAN RURAL RIDES …

It is amazing how much we achieved even in these challenging times. True team spirit and positivity has moved us forward. We have served our clients well, we overcame obstacles and have proven.
URBAN RURAL RIDES/TRANSPORT URBAIN RURAL is a service organization like no other.  

Our volunteers are the very best!
Our board of directors have invested their energy and optimism to lead our vision into reality – we now operate successfully under one new name with one goal, which is service delivery to clients in need. Perhaps there are a few unfinished items – such as our ‘Official Launch’ – for media and government however we have shown that even without the additioal promotion our commitment has proven and shown – we are here and New Brunswicker knows it!

Looking forward to 2022

Best wishes to everyone, and thank you

Kirstin Shortt, Chairperson, Board of Directors   

Our Partners

Get in Touch. Get Involved.

Horsman Street Salisbury, NB E4J 2H3
Monday - Friday: 8:30 am to 4:30 pm | Saturday - Sunday: Closed

CONTACT US | Fredericton

Call Us: (506) 999-2102

[email protected]

CONTACT US |Moncton

Call Us: (506) 962-3073

[email protected]

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