Welcome to
Urban / Rural Rides

Making our community a better place by helping you get where you need to go!

Welcome to
Urban / Rural Rides



Making our community a better place by helping you get where you need to go!

Who we are

Urban / Rural Rides is a registered charity powered by volunteers created in response to an ever-growing need in our rural communities for safe, affordable, reliable transportation. We offer our transportation services to our clients and those services have grown from providing transport to and from medical appointments to include scheduled transportation to shopping, other appointments and recreational activities. We do our very best to accommodate all travel requests, but generally require 48 hours notice.

Become a Client

In order to use our service, you must first be registered as a client. Becoming a client is easy! Give us a call at (506) 962-3073 or download and fill out the Client registration form and return it to us via mail email to urbanruralrides@gmail.com, and we’ll contact you as soon as possible.

How much does it cost?
Ride fees are based on the distance you travel. We charge a nominal fee for rides and also offer a subsidized rate (which is approximately 65% lower) for low income individuals and families. Call us for a quote at (506) 962-3073, and we will do our best to accommodate you.

1. Fee for Rides
• Fees are based on distance travelled from your home to your destination.
• Urban/Rural Rides will bill the member monthly; there will be no cash transactions between drivers and members.
2. Reservation Procedures
All rides are to be reserved at least 48 hours in advance by speaking directly to the coordinator/dispatcher.
Drivers will be instructed NOT to take ride reservations other than those arranged through the to ride coordinator.
3. Registration Form
Procedures by applicant:
a) Complete the registration form.
b) Once the form is completed and signed, send it to the contact information on the application.
Please note that all incomplete or illegible forms will be returned to the applicant and the application will be delayed.
Forms are be completed by the applicant, any other person designated by him/her, or by his/her legal representative if the applicant cannot act.
Confidentiality of information provided will be respected under the Privacy Act respecting access to documents held by public bodies and the protection of personal information. This information is for the exclusive use of Urban/Rural Rides

Client Registration form

Volunteer as a Driver

Our volunteer drivers are the heart and the backbone of our organization. Those who choose to become volunteer drivers with Urban/Rural Rides are offering much more than a drive – they are offering independence, security, and the ability to remain connected in their community.

If you’re interested in joining Urban/Rural Rides as a volunteer driver, we’d love to hear from you! Drivers must be 21 years old or older, possess a valid New Brunswick driver’s license, have an RCMP background check, possess a registered vehicle (or vehicles) that are clean and presentable with valid safety inspections, possess supplemental insurance that is reimbursed by Urban/Rural Rides (contact us for more details.)

We ask that our volunteers be available a minimum of 4 hours per month. However, none of our drivers are expected to devote long periods to this service or to disrupt their personal schedules. Drivers are community volunteers!

Give us a call at (506) 962-3073 or simply download and fill out the Drivers application form and email it to us at urbanruralrides@gmail.com



  • Volunteer drivers will keep a mileage log and will submit it to the ride coordinator by the end of every month. We will reimburse the volunteer .41 cents per km.
  • All information is confidential–the volunteer driver will need to sign an oath of confidentiality form.
  • The volunteer will have to sign a request form for a criminal background check, an emergency contact form, and the volunteer will need to supply proof of insurance (for minimum $2-million coverage).
  • Urban/Rural Rides will reimburse the cost of coverage up to $80.00 for drivers who volunteer at least half a day per week for 6 months.
  • If the oath has been breached, the volunteer driver will be terminated. In the event of a lawsuit, Urban/Rural
    Rides will not be responsible.
  • Urban/Rural Rides will provide volunteer drivers with First Aid Kits, driver ID cards, and for the more active drivers, advertising magnets for their vehicles.

 Driver Application form

Mileage claim form

ESIC and the CINs invite you to watch a newly-released video promoting Community Transportation services in NB.

How You Can Get Involved

Call (506) 962-3073  to help Or Donate 

Thank you

Whether you help through monetary donations, volunteering your time, or spreading our mission through word-of-mouth, thank you. We couldn’t accomplish our goals without the help of supporters like you. 

picture of a volunteer driver with a client
two men giving information
2 women
Learn more
Urban/Rural Rides is a charitable organization that provides transportation for residents of Westmorland and Albert County who do not have access to transportation.  Demand for rides is increasing as life begins to return to normal and more businesses and services open their doors.  Consequently, there is a growing need for volunteer drivers.  Volunteers can drive as little or as much as they want from a few hours a month to more depending on your availability.

To assist in the effort to recruit new volunteer drivers, National Tire Distributors has donated a prize of $1000 in tires to won by one lucky new driver who completes the screening process and begins to volunteer during the months of July and August 2021.

To volunteer as a driver and help the people in your community access medical and other life needs, call 962-3073 or email urbanruralrides@gmail.com or visit http://urbanruralrides.ca for more information.

Ongoing Needs

News & Updates


CBC NEWS : Tori Weldon · CBC News · Posted: Jul 03, 2018 7:00 AM AT | Last Updated: July 3

Buzz local interview July 18th 2018


 New Brunswicks population is rapidly aging and there are a lot of rural areas. Once people cant drive any more, what happens? We find out.

Le Moniteur Acadien  August 16th 2018


 … WA Transpo est un groupe de bénévoles constitué d’organismes de bienfaisance…

Community Solutions for Rural Mobility

Canadian Institute of Transportation Engineer

Fall 2019

Trevor Hanson explores how volunteer driver programs in New Brunswick are providing lessons in rural transportation planning for older adults and non-drivers

Our Partners

Get in Touch. Get Involved.

83 Horsman Street Salisbury, NB E4J 2H3

Call Us: (506) 962-3073

Monday – Friday: 8:30 am to 4:30 pm
Saturday – Sunday: Closed

Contact form

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